Therapeutic Communication
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Osman, Faadumo — Room 412
How does the nurse respond?
Why this approach worked
Your responses acknowledged Faadumo's cultural and religious identity, treated Cabdilaahi as a care partner rather than an obstacle, and used language that invited collaboration. When a family member feels genuinely heard, they become an active participant in the patient's care.
Therapeutic communication in this context required two things working together: honoring the patient's dignity, and involving the person who knows her best. Neither works without the other.
New vital sign recorded
Blood pressure recorded
Value on your card
Value on your card
Take card #—
BP remains unobtainable
Faadumo remained agitated. Without Cabdilaahi's engagement, she continued to resist and the blood pressure could not be assessed.
The nurse's responses did not build trust with Cabdilaahi or invite his participation as a care partner. In situations like this, the family is a clinical resource; not an obstacle.
A therapeutic response acknowledges the patient's cultural and religious identity, involves the family meaningfully, and uses language that invites collaboration rather than compliance.
Excellent communication.
You built trust with Cabdilaahi, honored Faadumo's identity, and used the family as a care partner. The blood pressure is now documented.
Take card #12
12